F.A.Q.
Have a read of our most commonly asked questions and answers.
Frequently Asked Questions
We are in Pialligo directly behind Tulips Café and Bliss, with free parking at the door and wheelchair/stroller access. Instagram for reference.
Monday: 9:30am – 5pm
Tuesday - Thursday: 9:30am – 8:30pm
Friday: 9:30am – 5pm
Saturday: 9am – 3pm
Tuesday - Thursday: 9:30am – 8:30pm
Friday: 9:30am – 5pm
Saturday: 9am – 3pm
We accept all credit cards and AfterPay. AfterPay incurs a 5% surcharge.
Yes, you can! We have free WiFi available for all our guests, multitude of chargers and have provided enough space for your laptops to be used. Come in and WFH in the comfort of our salon, whilst having your hair done.
We use Matrix for all our colour work, and we stock Matrix, L’Oreal, Biolage and Pureology products for home care.
Yes, of course. We also have services specifically for little ones.
We advertise special offers from time to time, keep an eye out on our socials or through our app!
Our core values are to provide the best quality hair services to our clients each and every day, using the highest quality hair care products to guarantee your hair is always looking superb and admirable. Our clients are our number one priority, and we always make sure you leave feeling satisfied with your salon
experience. We take great pride in welcoming you, and making sure your experience is pleasant and relaxing. If you are not completely satisfied with the result within 7 days, you will receive a complimentary return visit with a solution to your concerns. Even further guarantee, if you are using our recommended home care regime. Please send us a message here or call us within that time if you are not satisfied, so that we can resolve any problems.
All online bookings require a deposit, you will be prompted for credit card details upon booking. If you no show or cancel your appointment within 24hours, this deposit will be forfeited.
Absolutely. They can even be purchased online through our website, or in store. Online purchases will receive a bonus 10% on top of the purchase amount.
Yes. Hair colour has come a long way since the 70’s when colour was much harsher, and folk were advised to leave their hair dirty. Oils, product build up and silicones can prevent the colour penetrating the hair. Please wash your hair 24-48 hours before your visit.
We understand Covid restrictions have eased, however we request you stay home if you are not feeling well. Contacting the salon as soon as possible is the first step, so we can reschedule your booking for a future time that works.
Yes, it's always best to book in advance to secure your desired time slot and ensure we can accommodate you.
Absolutely! We offer 30 minute consultations to discuss your preferences and provide expert recommendations.
To maintain healthy ends, we typically recommend a trim every 6-8 weeks. However, it can vary based on your hair type and style.
Yes, we provide a range of treatments tailored to repair and nourish damaged hair. Our stylists can advise on the best option for your needs.
Certainly! Bringing in a picture can be very helpful for our stylists to understand your desired look.
We use a selection of Matrix, L’Oreal, Biolage and Pureology, which are also available for purchase. Our stylists can provide recommendations based on your hair type and needs.
Indeed, we specialise in styling for special occasions. We recommend booking a consultation well in advance to discuss your requirements.
To prolong your colour, use colour-protecting shampoos and conditioners, avoid excessive sun exposure, and consider a colour-protecting treatment from our salon.
It's generally best to wait at least 48 hours after a colour or chemical treatment. However, our stylists will provide specific guidance based on the treatment you receive.
We kindly ask that you give at least 24 hours' notice for any changes or cancellations. This allows us to adjust our schedule and accommodate other clients.
Yes! it's safe to colour your hair during pregnancy. The primary reason being that the small amount of dye used doesn't penetrate the skin deeply enough to reach the bloodstream. Most modern colours are formulated to act on the hair's surface, ensuring minimal absorption by the scalp. Thus, the risk of any potential harm to the baby is exceedingly low.
We recommend using hair products with UV protection, wearing hats when out in direct sunlight, and considering deep-conditioning treatments to keep your hair nourished.
Yes, we provide a range of high-quality hair extensions, offering wefts and slim line tapes by Amazing Hair. Schedule a consultation to discuss the best options and length for you.
The longevity of hair colour can vary depending on the type, shade, home care, free radicals and waters.
Unfortunately not at Elluca, we don’t offer this as a service.
There are multiple solutions including deep-conditioning treatments, keratin treatments, and using the right hair products. Our stylists can help find the best solution for your specific hair type and guide you on how to style.
Absolutely! We offer a variety of services tailored for men, including haircuts, styling, and colouring.
Yes, we have a comfortable waiting area where you can relax with a selection of magazines, hot cup of tea or coffee and a fridge full of refreshments.
Balayage is a freehand painting technique which offers a more natural, sun-kissed effect. Traditional highlights use foils and often result in a more uniform and defined look. Both have their unique advantages, and our stylists can help determine which is right for you.
Yes, we do offer haircuts and services for children. We recommend calling ahead to discuss any specific requirements or concerns you might have.
